Privacy policy
Last updated: 9 May 2026
This Privacy Policy describes how Kamé Jewels collects, uses, and shares personal data when you visit our website, purchase our products, or contact us.
The protection of your personal data is important to us. We process personal data in accordance with Swiss data protection law, in particular the Swiss Federal Act on Data Protection (FADP). This law protects the personality and fundamental rights of natural persons whose data is processed.
1. Controller
The party responsible for the processing of your personal data is:
Kamé Jewels Kamila Adamska
Klosterfeldstrasse 36
5630 Muri
Switzerland
E-mail: contact@kame-jewels.com
2. Personal data we process
We may process the following personal data:
Name and first name
Billing address and shipping address
E-mail address
Telephone number
Order information
Payment information
Information regarding returns and complaints
Communication with us
IP address, device information and usage data
Cookie and tracking data
Payment data is generally processed directly by payment providers or Shopify. We do not store full credit card details.
3. Purposes for which we use your data
We use your personal data in particular for the following purposes:
Processing and shipping your order
Payment processing
Customer service and responding to inquiries
Returns, complaints and refunds
Improving our online shop
Sending order and shipping confirmations
Newsletter and marketing, provided that you have given your consent
Security, fraud prevention and technical stability
Compliance with legal obligations
4. Shopify
Our online shop is operated via Shopify. Shopify provides us with the technical platform through which we can sell our products.
In this context, personal data may be transmitted to Shopify and processed by Shopify, for example in connection with orders, payments, customer accounts, analytics functions or technical services.
Further information can be found in Shopify’s Privacy Policy:
https://www.shopify.com/ch/legal/datenschutz
5. Payment providers
For payment processing, your data may be passed on to payment service providers. Depending on the payment method selected, these may include providers for card payments, TWINT or other payment services.
These providers process your data insofar as this is necessary for payment processing.
6. Shipping providers
For the delivery of your order, we pass on the necessary data to shipping providers, in particular Swiss Post or other logistics partners.
This includes, in particular, your name, delivery address and, where applicable, your e-mail address or telephone number for shipping notifications.
7. Newsletter and marketing
If you subscribe to our newsletter, we use your e-mail address to send you information about products, offers and news.
You can unsubscribe at any time via the unsubscribe link in the newsletter or by sending an e-mail to:
8. Cookies and similar technologies
Our website uses cookies and similar technologies. Cookies help us to technically provide the online shop, save your settings, analyze the use of the website and improve the shopping experience.
You can disable or restrict cookies in your browser settings. However, some functions of the shop may then be limited.
9. Disclosure of data to third parties
We only disclose personal data if this is necessary for the operation of our shop, the processing of your order, payment, shipping, customer service or compliance with legal obligations.
Recipients may include, in particular:
Shopify
Payment providers
Shipping providers
IT and hosting service providers
Marketing and analytics providers
Authorities, if legally required
10. Data transfer abroad
In connection with Shopify, payment services, hosting, analytics or marketing services, personal data may also be transferred to countries outside Switzerland.
If data is transferred to countries that do not provide an adequate level of data protection, we ensure that appropriate safeguards are in place, for example contractual data protection guarantees. Under Swiss data protection law, personal data may not be disclosed abroad if this would seriously endanger the personality rights of the person concerned.
11. Data retention
We store personal data only for as long as necessary for the respective purposes or as required by law.
Order and invoice data may be stored for a longer period due to statutory retention obligations.
12. Data security
We take appropriate technical and organizational security measures to protect your personal data against loss, misuse, unauthorized access or alteration.
Nevertheless, no data transmission over the internet can be guaranteed to be completely secure.
13. Your rights
Within the framework of applicable data protection law, you have, in particular, the right to:
Request information about your stored personal data
Have inaccurate data corrected
Request the deletion of your data
Object to the processing of your data
Request the restriction of processing, where applicable
Under Swiss data protection law, data subjects may request information and, under certain conditions, request the correction or deletion of their data.
To exercise your rights, you can contact us at:
14. Complaints
If you believe that the processing of your personal data violates applicable data protection law, you can contact us.
In Switzerland, the Federal Data Protection and Information Commissioner (FDPIC) is the competent data protection supervisory authority.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example in the event of changes to our services, our data processing activities or legal requirements.
The current version will be published on our website.